SMS Terms & Conditions

Last updated: December 24, 2024

Program Overview

Upshift Consulting Services LLC (“we,” “us,” or “our”) offers a mobile messaging program that allows us to communicate with you via SMS/text messages. By opting in to our SMS program, you agree to receive text messages from us at the mobile phone number you provided. These messages may include appointment reminders, service updates, and promotional/marketing messages about our consulting services.

Consent & Opt-In

By providing your mobile phone number and agreeing to receive SMS messages, you expressly consent to receive recurring automated text messages from Upshift Consulting Services LLC. Your consent is not a condition of any purchase.

Important:Message and data rates may apply. Please consult your mobile carrier's pricing plan for details.

Types of Messages

You may receive the following types of text messages:

  • Appointment Reminders: Notifications about scheduled consultations or meetings
  • Service Updates: Information about your ongoing projects or service status
  • Marketing Messages: Promotional offers, news, and information about our services

How to Opt-Out

You can opt out of receiving SMS messages at any time by using any of the following methods:

Text STOP

Reply STOP to any text message you receive from us. You will receive a one-time confirmation message that you have been unsubscribed.

You may also opt out by contacting us directly at +1 (800) 972-1929 or info@helloupshift.com.

How to Get Help

If you need assistance or have questions about our SMS program, you can:

  • Reply HELP to any text message for support information
  • Call us at +1 (800) 972-1929
  • Email us at info@helloupshift.com

Message & Data Rates

Message and data rates may apply to any messages sent or received. Message frequency varies. Please contact your wireless carrier for pricing plan details. We are not responsible for any charges incurred by your wireless carrier.

Supported Carriers

Our SMS program is supported by most major US carriers, including AT&T, Verizon, T-Mobile, Sprint, and others. However, carrier support may change, and we cannot guarantee delivery to all carriers.

Privacy

Your privacy is important to us. We will not sell, rent, or share your mobile phone number with third parties for their own marketing purposes. Your information will be used in accordance with our Privacy Policy. We use Twilio, a trusted third-party service provider, to deliver text messages on our behalf.

Disclaimer

We are not liable for any delays or failures in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator. SMS message services are provided on an “as is” basis.

Changes to These Terms

We reserve the right to modify these SMS Terms & Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued participation in our SMS program after any changes constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about these SMS Terms & Conditions, please contact us:

Upshift Consulting Services LLC

11355 King George Drive

Silver Spring, MD 20902

Phone: +1 (800) 972-1929

Email: info@helloupshift.com